ACES Payment Policy

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Greenways ACES CLub Membership Payment Policy

1. Membership Fees

Membership to Greenways Aces Football Club is subject to an initial signing-on fee followed by recurring monthly subscription fees. Details of these fees are provided at the time of registration and are subject to periodic review and adjustment by the Club’s management.

  • The first payment will normally consist of the signing on fee plus the first monthly instalment due.
    • Thereafter payments will normally continue for a further 10 months, totalling 11 monthly subscription payments.
    • The last payment will normally be in May of each year, with all memberships and subscription payments terminating automatically on the 30th
  • New memberships will commence at the beginning of the following season, and will require re-registration checkout, and payment for the new membership level. This will normally be from the 1st July each year.
  • Membership subscriptions are non-refundable and non-transferable.
  • All membership cancellation requests must be made in writing by emailing accounts@greenwaysaces.co.uk, and will be considered with reference to the relevant membership terms and conditions.
  • Registration to Greenways Aces teams, and League registrations will not be activated until payment is received and a valid registration ID is confirmed.
  • If you cancel your membership subscription before all instalments have been collected, or an agreed instalment fails to be collected, then any outstanding payment amounts will immediately become due for payment. We may suspend your membership and apply an additional joining fee should you wish to re-join the club in the future.

2. Payment Methods

All membership fees, including the signing-on fee and monthly subscription fees, are to be paid through Stripe, our designated payment processor. Membership registration will set up automatic monthly payments to ensure timely and consistent payment of these dues.

3. Outstanding Payments from Previous Seasons

To maintain membership eligibility for the current season, all members must clear any outstanding payments from previous seasons. The following options are available for members with outstanding payments:

  • Full Payment: Members may clear their outstanding balance in full before the commencement of the current season.
  • Payment Plan: Members may contact the Club’s finance office to arrange a suitable monthly payment plan via Stripe, allowing them to spread their outstanding balance over manageable monthly instalments. This can be done by emailing accounts@greenwaysaces.co.uk.

4. Subscription Payment Arrears Policy

If a member’s monthly subscription fee payment fails, the payment will be retried automatically through Stripe a further 3 times. If the payment still fails and the arrears are not settled within 30 days of the due date, the following steps will be enforced:

  • Notice of Payment Failure: The member will receive an immediate notification upon a payment failure, detailing the steps to rectify the situation.
  • 30-Day Grace Period: Members will have 30 days from the date of the failed payment notification to restore their account to good standing either by making the due payment or contacting the Club via accounts@greenwaysaces.co.uk to arrange an alternative payment solution.
  • Suspension of Membership Privileges: If the payment arrears are not resolved within the 30-day grace period, the member will be suspended from participating in both training sessions and matches. The suspension will remain in effect until the overdue payments are fully settled. This is fully at the club’s discretion, so if you have any problems with monthly payments then please speak to the club in the first instance, via accounts@greenwaysaces.co.uk.

5. Reinstatement of Suspended Memberships

Members whose privileges have been suspended due to non-payment can be reinstated by:

  • Clearing All Dues: Making payment of all overdue amounts, including any additional fees that may have been accrued during the period of suspension.
  • Reconfirmation of Payment Details: Updating or confirming payment details in Stripe to ensure future payments are processed without issues.

6. Communication

All communications regarding payment failures, arrears, and suspensions will be delivered via the member’s registered email address. Members are responsible for maintaining up-to-date contact information with the Club. This can be done directly via https://greenwaysaces.co.uk/membership-account/your-profile/ or by contacting the club on accounts@greenwaysaces.co.uk.

7. Amendments to the Payment Policy

Greenways Aces Football Club reserves the right to amend this payment policy as necessary. All members will be notified of any changes within a reasonable time frame via email or through the Club’s official communication channels.